Thursday, 2 March 2006

Multiple Choice question...

When honestly, even bluntly, criticized do think a large, bureaucratic organization like Sony Online Entertainment, would: a) sue, b) sue, c) sue, d) none of the above?

The answer is: none of the above.

The cited response—you did read the News portion right?—is the sort of response more large, bureaucratic (hell, even autocratic), corporate entities should take to criticism. The ability to laugh at oneself shows a human side that can win people over and less likely to criticize in the future; not always, but I think more often than not.

Posted by caffeinated at 8:16 PM in kaffehaus
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